A. gangajalshop.com is an ecommerce website like Amazon for sale of products to consumers( B2C & (B2B).
Q. Who is our Target Customer?
A. We are focusing on buyers who believes online shopping is a way to gain happiness and who believes on abolish of monopoly on ecommerce business so that new emerging entrepreneur can take this field as business future career and provide all existing experience at affordable cost.
Q. What are products categories selling in this store?
A. Currently we sales Car Care products from 3M , Perfume and deodrant from Scion International, UAE, beauty care products, Electronics from Sony, stronglite , Mobile Accessories from ANKER & computer accessories of hp, Dell, etc
Q. Is the electronic product genuine?
A. All electronic products are new and genuine sourced and imported from company /distributors directly.
Q. How much warranty coverage?
A. Stronglite products has 2 yr manufacturer warranty care & SONY products has 1 yr warranty care. warranty is as per manufactures guideline
Q. How to join as member or customer of Gangajal shop?
A. Click sign up and Mention all details to join as customer or you can click G (for Google) to sign in directly using your Google email account.
Q. Is my personal data, mobile no & email id is secured?
A. shopify aaps using secured SSL certificate to protect all customers data with out any cyber scam.
Q. Which software company supports and manage Gangajal shop website?
A. Shopify software company recognized worldwide manages our website and all its data centers.
Q. How to place order at gangajalshop?
A. Sign in and choose products to add in cart. For check out or order to place, click cart & click checkout. Follow the instructions to add shipping address, choose payment mode ( online or COD), ✅ to terms and conditions and place order.
Q. Is there extra charge for COD?
A. Cash on Delivery is service provided by shipping co. so are charging additional cost. we have fixed 30 INR for COD facility to our customers. Currently due to promotion, its waive off.
Q. Is shipping PAN India or across world ?
A. We ship PAN India using recognized couriers like Delhivery, DTDC, Amazon, Xpressbee, BlueDart, etc. We also ship across world with separate shipping cost to be pay by buyer.
Q. What is lead time of shiping?
A. Shipping period range from 3 to 7 days maximum based on distance
Q. what is the shipping charge per Order?
A. We offer Free shipping to promote our website and support customers. But buyers can choose 30 INR shipping cost if they happy to pay it.
Q. Can we add many products into cart for single order?
A. Customer can add multiple products for single orders
Q. How online payment is executed?
A. Razorpay platform to process all online payments transactions. so its secured and protected.
Q. Is Refund possible?
A. Refund is possible and credit of money directly to the bank account.
